Privacy Policy

Who we are

This policy explains how Owen Limited ("we", "us") collects, uses and protects personal information on owenlimited.com and when you work with us. Questions: sam@owenlimited.com.

What we collect

What you give us in our application: your name, email, mobile number, business name and website, role, industry, revenue range, number of employees, and your answers. If you stop partway through, we keep what you entered so far.

If you agree to receive texts, we record that you agreed, the exact wording you agreed to, the time, your IP address and your browser.

How you found us: campaign tags and ad click identifiers in the link you used (for example from Meta, Google or TikTok), and your browser's time zone.

How you use the site: pages viewed, clicks, and session recordings. What you type into our forms is hidden in recordings.

When you book a call, our scheduling tool receives your name, email and phone number. If you become a client, we keep records of our work together, including emails, meetings, notes and business figures you share with us.

How we use it

To review your application and decide whether we're a fit, to schedule and prepare for calls (including researching your business), to contact you by email and, if you agreed, by text about your application and call, to work with you as a client, and to understand and improve our website and advertising.

Who we share it with

We use service providers to run our business: website hosting (Railway), our database (Supabase), analytics and session recording (PostHog, Microsoft Clarity), advertising measurement (Meta), video (Vidalytics), call scheduling (iClosed), email and text follow-up (GoHighLevel, Twilio), business research (Compound) and email and calendar (Google Workspace). They process information for us and are not allowed to use it for their own purposes.

We do not sell your personal information.

We do not share mobile numbers or text messaging consent with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are never shared with any third party, except the providers that deliver our messages.

We may disclose information if the law requires it, or to protect our rights or the safety of others.

Cookies and analytics

We use our own cookies to remember how you found us and which version of the page you saw. PostHog and Microsoft Clarity measure how the site is used, and the Meta Pixel measures and personalizes our ads; these tools may set their own cookies. You can block or delete cookies in your browser settings, and opt out of personalized ads in your Meta ad settings.

How we protect it

Information is encrypted in transit. Access is limited to our team, and each person sees only what their role needs. Changes to records are logged, and our database is backed up daily. No system is perfectly secure, but we work to protect your information.

How long we keep it

We keep application and client information for as long as we need it for the purposes above, or as the law requires. You can ask us to delete it at any time.

Your choices and rights

You can ask to see, correct or delete the personal information we hold about you by emailing sam@owenlimited.com. You can stop texts at any time by replying STOP, and stop emails with the unsubscribe link. Depending on where you live, you may have other rights under local law; contact us and we'll help.

Our services are for business owners. We don't knowingly collect information from anyone under 18.

Changes

If we change this policy, we'll update the date at the top of this page.

Contact

Owen Limited · sam@owenlimited.com